If you need help please see the tabs below. Please read the FAQ before submitting a support ticket as our team can not answer questions that are already answered in the FAQ.
Our support team will answer some questions instantly and other questions will be in 24 hours or less.
No not at this time. What is in stock is what we currently offer. In order for our customers to receive their items quickly we are not able to take requests for items not currently in our stock. We may consider this for the future but not at this time.
Although we can not tell you directly when more of a product will arrive. We can let you know when a product is back in stock. Each product that shows out of stock has a notifier that allows customers to be notified via email when a product is back in stock. Simply click on the color you would like and a box will appear to enter your name and email address, thus notifying you when the item returns to stock.
That will depend on the time of year and the method of shipping. The table below shows our off season and peak season. These are estimates. Please notice that November & December are longer ship times due to carrier holiday seasons.
All estimates are based on UPS Ground Shipping in the state of Texas.
The Delivery Date is how many days from the order dated.
Example: An order was placed for Jan 1st after 1pm would have an estimated delivery date of an 4-6th.
Orders placed after 1pm add one day.
All delivery Dates are estimates. After we ship the order the carrier is then responsible and may have better or worse delivery times.
Please log in to “My Account” to see the status of your order.
If there is a problem with your order please submit a help ticket below the FAQ section. Some of our ticket submissions are instant and you won’t have to wait. Others require 24 hours to receive a response.
Yes we now offer 2 day and overnight shipping.
We know saying “file a help ticket” isn’t what you want to hear in a rush however our team knows you need your orders fast and resolutions to problems with orders. We will resolve your order issues and respond with in 24 hours or instantly in some cases. Filing a help ticket is not a long drawn out process with us.